VitalCare UK is an important manufacturer of consumable medical devices
VitalCare opens new factory in Jiangsu Province ChinaVitalCare is a healthcare company specialising in the design and manufacture of single-use urology & diabetes care medical devices. The company also has a successful range of VitalCare branded diabetes care devices which are available in NHS hospitals. 
Founded in January 2003, the company’s UK base, based at the Essex Technology & Innovation Centre (ETIC) in Ongar, manages the sales and B2B distribution to customers in the UK, Europe, Middle East and USA. In 2015 VitalCare opened a factory in Jiangsu Province after Essex International helped VitalCare extend its trade links with China.

Why VitalCare came to Essex International

VitalCare needed help expanding their business links, in particular working with China.  Although already successful in sourcing medical devices from China for over 10 years, VitalCare’s goal was to become the producer of those products instead of relying on sub-suppliers.

VitalCare’s existing supplier base was based in Jiangsu Province, the region of China with which Essex International has deep historical connections.

How Essex International worked with VitalCare

Essex International provided the resources and connections in Jiangsu Province, which enabled VitalCare to quickly navigate the steps needed to set up production.

By keeping the new factory venture in Jiangsu, VitalCare were able to continue to utilise not only the numerous local raw material suppliers, but were able to retain their small Chinese team located there.

The result

Essex International set up a tour of Jiangsu Province for Managing Director Lewis Calcutt and his China team.  This trip consisted of a series of meetings with various economic development zones all over the Province.  These zones are commonly used by the Chinese government to create a strategic eco-system for businesses which are often operated by the regional government. 

VitalCare were able to access important incentives reserved for wholly-owned foreign enterprises setting up in China.  This, in addition to the excellent incentives offered by the local zones and the preferential treatment owing to the ECC connection, proved to be essential to the successful outcome.
“The Gaochun officials were clearly impressed that a number of the ECC representatives spoke Mandarin, not only the native Nanjing representative based at County Hall, Mr Fan, but also Peter Manning and Paul White of the International Trade Department of INVEST Essex at County Hall”
Lewis Calcutt, Managing Director, VitalCare
VitalCare new factory in Jiangsu Province ChinaIn May 2015 VitalCare’s 3200sqm Chinese factory opened, containing a 1200sqm class 7 cleanroom, employing 30 people and operating with state-of-the-art machinery. 
“Our customers can take advantage of the low overheads and extensive manufacturing facilities in China. We reduce the risk by controlling operations on the spot. Customers can incorporate those products in their own range, confident that they can offer competitive prices while maintaining the quality that is essential to meet the requirements of a highly regulated healthcare industry.”
Lewis Calcutt, Managing Director, VitalCare

Future plans

The company continues to expand and the focus for VitalCare is to work towards becoming the #1 original equipment manufacturer (OEM) urology care products company in the UK, followed by Europe.

About VitalCare

VitalCare provides a complete service to its OEM customers, taking responsibility for all stages of the product lifecycle from design and development to manufacturing. 90% of the company’s customer base is with other healthcare companies who have assigned VitalCare to be their original equipment manufacturer (OEM) partner.

“We manage the process for our customers. That frees their people and resources, but leaves them in control.”
Lewis Calcutt, Managing Director, VitalCare
Source [VitalCare]
Peter Manning
Peter Manning

Head of Essex International

+44 (0) 7907 025 155


Extensive 'in market' experience in China, India and the UK. 15 years in the fields of inward investment, international trade, international realtionships and business development. His experience of helping UK and Chinese businesses, universities and governments do business together has given Peter detailed knowledge of how to do business in China and a wide range of contacts. Peter has an MBA from Henley Business School (Reading University), and was awarded an OBE in 2019 in the New Year’s Honours List for UK/China Relations.

Paul White
Paul White

Senior Export Services Manager

+44 (0) 7738 885007


Paul leads our export team. He has lived and worked in China for many years and now works with companies to help put their products and services into the Chinese market. Paul works with businesses in the UK to identify their China-specific USPs and then identify interested buyers in China, with our China-based team.